ComDoc
  • Corporate Office
  • Akron, OH, USA
  • Hourly
  • Full Time

Full Benefits Package


A GREAT PLACE TO WORK AND A GREAT PLACE TO BE A CUSTOMER

 

Are you known to be analytical?

Do you like to solve problems and investigate situations?

Are you known for your attention to detail?

Are you a lifelong learner?

 

WHY COMDOC? We're a company with a vision. Since our inception in 1955, ComDoc has been guided by a strong vision, mission, and sense of values. With over 60 years of expansion and evolution, we continue to grow as a technology company that provides a range of document management solutions including hardware, software, and services. We are a subsidiary of Xerox, A 22 Billion Dollar Company that won "Most Ethical Company" 10 years in a row! Sound like a place you could see yourself growing?

 

SUMMARY OF POSITION: Provides contract set up and support. Processes orders for set up and future billings.  Compiles data, prepares invoices and bills all aspects of service contracts.  Understands contract and invoice structure, meter integrity, credit processing and rebilling, out-of-geography billing and support, leasing terminations.  Provides a high level of customer service; works closely with all sales producers and branch leadership, to include occasional customer conference calls and onsite meetings.  Has the ability to navigate and understand business management operating system.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Processes sales orders and agreements for contract entry into operating system
  • Conducts audit and review of all paperwork included in a sale.
  • Processes, bills, and generates service contract invoices
  • Sets up and maintains detail of contracts.
  • Amends contracts to include variations, equipment swaps, etc.
  • Responds to internal and external phone calls and emails questioning contract or invoices
  • Enters rental orders for equipment into operating system.
  • Enters or imports and manages meter reads into computer system.
  • Enters or imports equipment records
  • Processes credits and associated rebills for service contracts.
  • Processes lease terminations and contract cancellations
  • Removes equipment from contract to include returned machines and printers
  • Provides Xerox and National account support
  • Supports contract aspect of customer web-based interface

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE                                               

Bachelor's degree (B.S) or equivalent from four-year College or business school preferred; three (3) or more years related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS                                      

To perform this job successfully, an individual should have intermediate level skill with Microsoft Office Suite, including excellent Excel ability, as well as previous experience with ERP software.

 

BENEFITS AND PERKS:

  • Competitive pay with bonus potential (based on company achievement of annual performance objectives)
  • Ongoing training, tuition assistance, and opportunities for career advancement
  • Medical, dental, vision, and life insurance benefits
  • 401(k) plan with company match
  • Paid holidays, vacation, and sick time
  • Diverse, welcoming culture, with personal and professional development
  • Convenient location ( Right off Rt77)

 

Apply now for an exciting and rewarding career opportunity with ComDoc Inc.! We value each and every employee for sharing our values that contribute to our mission of providing unparalleled customer experiences through the power of people, technology, and innovation!

Here are a few things to keep in mind when applying for a position with ComDoc:

  • All candidates must pass a background check and drug screen
  • A recruiter will contact you by phone if you are under consideration for a current position
  • You will be asked for information regarding your employment and educational background
  • Some positions may require additional testing such as computer applications or strength tests

 





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